Refunds and exchanges are granted for all items listed as BRAND NEW only, within 5 days of you receiving your merchandise. All tags must be attached including It's Fab U List Security tag. Items have to be return in unworn, un used and in new condition in which it was received. Any item not received in this matter will not be given a refund and sent back to you. Please allow 7-10 business days for processing.
Pre owned or PRE OWNED NEW, gently used, vintage or installment items are non refundable. No returns on sale items. All sale items are final.
Some items may be shipped from our warehouse and could take 5-7 days for processing and delivery. Due to Covid and the pandemic, delivery times could take longer than expected. Items with longer delivery times will be noted in the description. Free U.S shipping on all orders $250 and up.
Please note, items will only ship with the same billing and shipping address.
If you have a refund or exchange please notify us of the return with tracking confirmation. Returns will not be acccepted without prior notifcation.
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DISCLAIMER: Items are described accurately and based on our condition standards. Descriptions and colors may vary due to photography, Please remember, items marked pre owned are not new items and will show some sign of wear.
Listed below is the grid of conditions:
EXCELLENT: Brand new or pre owned new
VERY GOOD: very minimal wear, very minor scratches or buffing
GOOD: minimal wear, normal wear use, no rips or holes, minor scratches
FAIR: has marks, scratches, may have a tear or hole, faded color
POOR: dirty, scratches, tears, discoloration, excessive wear and tear
* Please keep in mind, vintage and pre owned items will show some signs of wear. They are not in new or brand new condition.
Email us anytime and we will get back to you as soon as possible