Do we guarantee Authenticity?
Yes. All items are guaranteed 100% authentic. Before any items are posted it is checked by two highly qualified authenticators specializing in specific brand names. We stand by our authenticators and item authenticities and offer a return policy should any item we sell prove to be non-authentic.
Do we accept Returns?
We only accept exchange or returns for Brand new items within 5 days of you receiving your merchandise. Used,New/ pre owned or vintage are non refundable and final sale. All sale items are final sale and no returns.
What is the Security Tag?
We place a security tag on each item we sell. It will not damage the item in anyway, and is easy to remove. The hang tag is not re-attachable. If you wish to return a Brand new item for any reason it must have this tag attached. If the tag is removed or tampered with in anyway, your item will be returned to you and not refunded.
Is my information Secure?
Yes. At It's Fabulist your privacy and security are important to us. Our secure online checkout system is provided by PayPal
Do we charge Sales Tax?
By law we are required to charge sales tax where applicable
Do we charge for Shipping?
Shipping is free and most domestic items are shipped USPS or UPS. Items ship within 5-7 days. International shipping rates apply and are not shipped free
Can I Cancel an Order?
Yes. Should you find it necessary to cancel an order you may do so prior to the item shipping within 24 hours. Please contact us via email firstname.lastname@example.org. We have the right to cancel an order anytime due to error or store discretion.
How do we determine pricing?
We base our pricing on condition, retail value, rarity, vintage, availabilty and current trend. Therefore, you may see 2 or more of the same items with different pricing based on these determinations.
Why are some items priced above retail?
Vintage & Rarity - Vintage, limited edition, or special order items may exceed comparable current retail prices because of their market rarity.
Sold Out Item - When a particular item sells out completely at department stores, boutiques, or online, the items value may increase beyond its original retail price due to its high demand.
Dated Price Tags - Some items are several years old and have their original price tag attached reflecting a retail price from years ago. Due to price increases these items are now valued above the original attached price tag.
Do you offer Layaway?
Yes. It is called an Installment Plan. View installment plan terms. Email us at contactus [at] itsfabulist.com to start an installment plan.
What are the Terms of your installment plan?
30% of the entire purchase price is required for a down payment to start an installment plan.
Payment must be made in full within 30 or 60 days from the date of initial payment. If the 30 or 60 day period expires without full payment, you forfeit your deposit.
Cancellation & Other Policies
You may cancel your installment at any time but you will only receive 20% of your down payment .
Items become available for layaway after they have been listed on the website for at least 5 days. It's Fab U List reserves the right to make select items unavailable for installment plans.
Installment Plan policies and guidelines are subject to change at It's Fab U List sole discretion.
What happens if I cancel my Installment Plan?
If an Installment plan is canceled 20% of your deposit will be refunded. If an installment plan is cancelled due to non payment, your deposit is forfeited.
Can I extend my Installment?
No. We do not allow extensions on installment items.
Can I return an Installment item?
Can I split my Installment Payment into multiple payment methods?
Yes, just shoot us an email and we will provide instructions on multiple payments methods.
Shipping & Customs
When will my item(s) be Shipped?
Items are shipped within 3 business days following receipt of payment. Deliveries are based on business days (Mon-Fri except Holidays). Some items ship from our warehouse and ship within 5-7 business days.
What are your Shipping Fees?
We offer free US domestic shipping. International shipping rates apply and do not ship free.